What Makes the New Proxy Different
Upgraded 3D Chamber Technology
The taller Proxy 3D Chamber reduces splash-out while pulling heat through ceramic side walls rather than the bottom. This protects terpenes and cannabinoids throughout the entire session, ensuring consistent extraction from the first draw to the last.
Pro-Level App Control
The Puffco Connect App puts full session control on your phone. Use it to finely tune temperature, duration, and vapor density across all four heat settings, or build and save custom profiles. Session tracking is built in and updates in real time.
Enhanced Battery Performance
Improved power management pushes battery life to up to 15 heat cycles per charge. USB-C charging reaches full capacity in approximately 90 minutes, with pass-through charging available so downtime stays optional.
Universal Proxy Collection Compatibility
The New Proxy base works with all existing Proxy glass pieces and attachments. The Wizard, Bub, and all other proxy pipes and accessories connect the same way they always have. Nothing becomes obsolete.
One Proxy, Many Paths
Start with the Proxy Kit. Add proxy glass and proxy pipes from the Proxy Collection as your setup grows. The base is designed to expand in whatever direction fits your style.
Heat-Up Time 25-Second Heat Settings 4 Pre-Programmed + Custom Connection USB-C Auto-Sleep Function Included 3D Chamber Included Fast Charge Time 2 Hour Ceramic Bowl Sealed Average Battery Life up to 15-Heat Cycle What's different about the New Proxy compared to the original?
The New Proxy features the upgraded Proxy 3D Chamber, which is taller to reduce splash-out and improves terpene preservation across the session. It adds full Puffco Connect App integration, better battery life with up to 15 heat cycles per charge, and USB-C charging. The original Proxy had more limited app functionality and fewer heat cycles per charge.
Will my existing Proxy glass and pipes work with the New Proxy?
Yes. The New Proxy base is fully compatible with all existing Proxy Collection pieces, including proxy pipes and proxy glass attachments. The Wizard, the Bub, and all other Proxy pieces connect to the upgraded base the same way they did before.
How do I control the temperature on the New Proxy?
Single-click the button to cycle through four heat settings, each color-coded by LED: blue for light and flavorful, green for balanced, red for hotter, and white for maximum vapor production. Use the Puffco Connect App to finely tune temperature, session length, and vapor density beyond the four presets. Custom profiles save to the app.
Does the New Proxy support pass-through charging?
Yes. USB-C charging supports pass-through, so you can run a session while the device is plugged in. A full charge takes approximately 90 minutes.
2-Year Warranty
PuffCo believes in what they build.
Puffco New Proxy How-To Video
Real-World Performance
The Proxy 3D Chamber is the biggest change from the original. Heating through ceramic side walls rather than the bottom prevents material from burning on contact and cuts down on the splash-out that was common with the earlier design. Terpene preservation improves noticeably, especially at the two lower heat settings, where the difference in flavor is most apparent.The Puffco Connect App adds a level of control that the original never had. You can finely tune temperature and session duration for each setting, build custom profiles based on what you’re running, and review session data over time. It connects over Bluetooth and stays responsive throughout the session.Battery performance holds steady across all 15 heat cycles. The final session performs as reliably as the first. USB-C charging is fast enough that a 90-minute charge covers a full day for most users, and pass-through means you never have to stop.Proxy Glass and Accessories Compatibility
The New Proxy base connects to all existing Proxy glass pieces and proxy pipes without adapters or modifications. If you’re starting fresh, the Proxy Kit includes the proxy base, one proxy pipe, the 3D Joystick Cap, a loading tool, cotton swabs, and a USB-C cable. Proxy glass options in the Proxy Collection let you expand from there.Cleaning
Wipe the Proxy 3D Chamber with a dry cotton swab after every session. Clean the connection pins between the proxy base and chamber with a cotton swab and 90% isopropyl alcohol when performance drops. Allow it to dry completely before reassembling.
Step-by-Step Instructions
Initial Setup and Charging
- Charge Before First Use: Connect the USB-C cable and charge the device completely
- Check Battery Level: Triple-click to check charge level
- Green: Full charge
- Red: Low battery (time to recharge)
- Power Control: Hold the button down to power on/off
Loading Your Concentrate
- Compatible Materials: All forms of concentrate work with Puffco devices
- Loading: Drop the concentrate into the upgraded 3D chamber
- Secure Cap: Close the joystick cap fully
Temperature Settings and Operation
- Temperature Selection: Single click to toggle through four settings:
- Blue: Light, flavorful experience
- Green: Well-balanced performance
- Red: Hotter setting for bigger dabs
- White: Hottest setting for the biggest dabs and maximum vapor production
- App Customization: The Puffco Connect app lets you fully customize temperature, duration, and every aspect of your experience
- Start Heating: Double-click to begin heat cycle
- Listen for a quick double buzz confirming it’s working
- Light will pulse during heating
- Another double buzz signals when ready
Proper Usage Technique
- Inhalation: Inhale gently – “sip it, don’t rip it”
- Joystick Movement: Move the joystick slowly in circular motions for the best performance
- Device Position: Always hold straight up and down, never at an angle
- Session Extension: Double-click anytime during heating to extend your session
- Auto-Shutoff: Device stops heating after a set period (adjustable in app)
Cleaning and Maintenance
After Every Use:
- Clean the bowl with a cotton swab
- Regular cleaning keeps the device performing at its best
Connection Issues:
- Clean connection pins between base and chamber with a cotton swab dipped in 90%+ isopropyl alcohol
- Allow to dry completely before reassembly
- Check the manual for the full list of error codes
- Contact support if issues persist
New Proxy Improvements
The upgraded 3D Chamber in the New Proxy eliminates the splash-out issues from the original model while providing enhanced vapor quality and easier maintenance.
Submit a Review
Pipe Puffin Submitted Reviews
- September 13, 2025
New Proxy is underrated, thanks Pipe Puffin!
— David DonahuePicked one up on preorder, expecting there to be some delays, but it shipped on Monday just like they promised! Really impressed with the Path Browser, I could spend hours cycling the colour options. Got here the same week it shipped on the Thursday, and I'm obsessed! Thanks, Pipe Puffin!!!
Verified Customer - March 19, 2025
Got mine fast, great customer service!
— AnonymousI saw the Carta 2 Deluxe kit was on sale for 4/20 and thought it was too good to be true. Reached out in chat and their team was quick to respond to my questions. Ordered on the 13th and it arrived today. So happy!!!
Verified Service Review - February 28, 2025
Fantastic store with great staff 🏪
Great experience from start to finish. Solo III arrived on time and exactly as described, but it was the pre-sales knowledge that sold me!!
— Patrick NealVerified Customer - March 30, 2025
It's all about being pros!!
The site is easy to navigate and the product selection is wide. Will definitely be back for more, especially after a quick call confirmed that Piper character was "real" and "knowledgable".
— Thomas BarnesVerified Customer - June 19, 2025
Fresh face on the vape scene.
— AnonymousAbsolutely love the variety and quality PipePuffin offers. Shopping here always feels like discovering a new gem.
Verified Customer - March 1, 2025
Solid knowledge and quick reply
— Barbara HarperTeam got back to me with answers to the questions i had, and gave me alternatives along with what i was looking for!!!
Verified Customer - April 18, 2025
Kelly Smithers - found a good one!
— Kelly SmithersDidn't hear about Piper & Piper until I saw them on IG, great sales and specials, just in time for 420.
Verified Customer - June 29, 2025
Found a new friend in the community, thanks
Great experience from start to finish. Products arrived on time and exactly as we disussed in the chat. Got an extra taster tube as well, for free!!
— William JeffersonVerified Customer - April 23, 2025
Seth has found a new source
— Seth GrimesFrom beginning to end, it’s been a fantastic. Our products arrived quick quick quick and well packed.
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