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Pipe Puffin Submitted Reviews
- April 23, 2025
Amazing Support
— Ryan BrockAmazing support with an exceptional staff. Heads above many organization for focusing on customer satisfaction. A rarity thing these days.
Verified Support Review - April 22, 2025
Great place to shop
Great place to shop, website is great and easy to scroll and search, products are top quality. Shipping is always on time and fast. Service is def one of the best I've ever had in my lifetime, seriously.
— AnonymousVerified Customer - May 28, 2025
This is how you do Customer Service!!! 5 Stars!!!!
Piper has serviced me well, and reason for the review is, the product I ordered I guess was sold out, but they let me know next order was coming in a couple days, gave me an option to wait with a gift or cancel. On the ball!
— Jason AguilarVerified Service Review - May 19, 2025
New kids on the block!
— AnonymousHeard about them from others on Reddit, they opened early 2025 and surprised at how much they have in the store catalog, nice!
Verified Customer - April 27, 2025
GREAT customer service!
— Marny Marquezi've ordered two vapes from these guys recently, and glass mouth pieces. EXCELLENT vapes! Whenever there's a question you need answering, they're there to getting back asap. I highly recommend them!
Verified Customer - June 11, 2025
Amazing customer service!!
— AnonymousAmazing customer service!! Excellent quality!! Definitely my new go to for vape products, and supplies!! Highly recommend!!
Verified Service Review - April 15, 2025
One page checkout, so Easy 🤹♂️
— Justin RamirezSelected a suggested vape, right to checkout and to my door in 3 days, no juggling around 🤹♂️.
Verified Customer - May 30, 2025
Full feathers
— Anonymous5 out of 5 stars or feathers i guess at Pipe Puffin. Great support.
Verified Support Review - June 24, 2025
This is how customer service should be
— AnonymousCustomer service was absolutely amazing! They took into consideration the customs charges we'd pay for. Placed my order and items arrived so fast. Even signed it saying thank you with a discount for next order. Definitely ordering from them again.
Verified Support Review - May 7, 2025
Knowledge First / Device Second
— Brandon RomeroGot on an email back and forth about the Solo and after reading the subreddit post about what the vape was about, they corrected me to use the word vaporizer, just so it doesn't have the negative connotations. Asked what I was going to put in it, how many times, budget and got me into an "Intergalactic" 3. They wanted to make sure it was a good fit first.
Verified Support Review - May 10, 2025
Not a head shop but more like a device focused store.
— AnonymousBeen to alot of the walk-in style head shops and when i saw a post on facebook, I checked out their site and they really are device focused. Not that Cheech & Chong headshop mentality. Hit them up on chat, the bot was really good, but when i transferred over to an agent, really helpful, knew their stuff. Showed me how to redeem for a Peak and bang, got my puffco.
Verified Support Review - October 11, 2025
Easy Easy
— AnonymousAll good, came to the spooky sale, easy to pick the color I wanted and came within the week. Easy Easy!
Verified Customer - April 26, 2025
Representing the Maple Leaf well!
— DJ JohnsonThey have a great services, products and price is affordable compared to the other big players in this space. Pipe Puffin represents well for Canadian vaporizer users.
Verified Customer - May 2, 2025
Canadians with Selection
— AnonymousCanadian and amazing staff. Best selection too!
Verified Customer - May 16, 2025
Video Support For My Vape
— Victor ThomasTop-notch support. I bought a new Tafée Bowle and didn't understand a couple things, reached out to the guys and they recoded a short video on the setup really quick and it was night and day for me.
Verified Support Review
