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Pipe Puffin Submitted Reviews

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Piper Overall Rating - 4.9/5 Total Reviews - 139
  • April 23, 2025
    Rating – 5/5

    Amazing Support

    Amazing support with an exceptional staff. Heads above many organization for focusing on customer satisfaction. A rarity thing these days.

    — Ryan Brock
    Verified Support Review
  • April 22, 2025
    Rating – 5/5

    Great place to shop

    Great place to shop, website is great and easy to scroll and search, products are top quality. Shipping is always on time and fast. Service is def one of the best I've ever had in my lifetime, seriously.
    — Anonymous
    Verified Customer
  • May 28, 2025
    Rating – 5/5

    This is how you do Customer Service!!! 5 Stars!!!!

    Piper has serviced me well, and reason for the review is, the product I ordered I guess was sold out, but they let me know next order was coming in a couple days, gave me an option to wait with a gift or cancel. On the ball!
    — Jason Aguilar
    Verified Service Review
  • May 19, 2025
    Rating – 5/5

    New kids on the block!

    Heard about them from others on Reddit, they opened early 2025 and surprised at how much they have in the store catalog, nice!

    — Anonymous
    Verified Customer
  • April 27, 2025
    Rating – 5/5

    GREAT customer service!

    i've ordered two vapes from these guys recently, and glass mouth pieces. EXCELLENT vapes! Whenever there's a question you need answering, they're there to getting back asap. I highly recommend them!

    — Marny Marquez
    Verified Customer
  • June 11, 2025
    Rating – 5/5

    Amazing customer service!!

    Amazing customer service!! Excellent quality!! Definitely my new go to for vape products, and supplies!! Highly recommend!!

    — Anonymous
    Verified Service Review
  • April 15, 2025
    Rating – 5/5

    One page checkout, so Easy 🤹‍♂️

    Selected a suggested vape, right to checkout and to my door in 3 days, no juggling around 🤹‍♂️.

    — Justin Ramirez
    Verified Customer
  • May 30, 2025
    Rating – 5/5

    Full feathers

    5 out of 5 stars or feathers i guess at Pipe Puffin. Great support.

    — Anonymous
    Verified Support Review
  • June 24, 2025
    Rating – 5/5

    This is how customer service should be

    Customer service was absolutely amazing! They took into consideration the customs charges we'd pay for. Placed my order and items arrived so fast. Even signed it saying thank you with a discount for next order. Definitely ordering from them again.

    — Anonymous
    Verified Support Review
  • May 7, 2025
    Rating – 5/5

    Knowledge First / Device Second

    Got on an email back and forth about the Solo and after reading the subreddit post about what the vape was about, they corrected me to use the word vaporizer, just so it doesn't have the negative connotations. Asked what I was going to put in it, how many times, budget and got me into an "Intergalactic" 3. They wanted to make sure it was a good fit first.

    — Brandon Romero
    Verified Support Review
  • May 10, 2025
    Rating – 5/5

    Not a head shop but more like a device focused store.

    Been to alot of the walk-in style head shops and when i saw a post on facebook, I checked out their site and they really are device focused. Not that Cheech & Chong headshop mentality. Hit them up on chat, the bot was really good, but when i transferred over to an agent, really helpful, knew their stuff. Showed me how to redeem for a Peak and bang, got my puffco.

    — Anonymous
    Verified Support Review
  • October 11, 2025
    Rating – 5/5

    Easy Easy

    All good, came to the spooky sale, easy to pick the color I wanted and came within the week. Easy Easy!

    — Anonymous
    Verified Customer
  • April 26, 2025
    Rating – 4/5

    Representing the Maple Leaf well!

    They have a great services, products and price is affordable compared to the other big players in this space. Pipe Puffin represents well for Canadian vaporizer users.

    — DJ Johnson
    Verified Customer
  • May 2, 2025
    Rating – 5/5

    Canadians with Selection

    Canadian and amazing staff. Best selection too!

    — Anonymous
    Verified Customer
  • May 16, 2025
    Rating – 5/5

    Video Support For My Vape

    Top-notch support. I bought a new Tafée Bowle and didn't understand a couple things, reached out to the guys and they recoded a short video on the setup really quick and it was night and day for me.

    — Victor Thomas
    Verified Support Review
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