Pre-oders now live, shipping dates start September 28th. $20 savings with Pre-Order!
You’re buying from an authorized retailer
Sourced in our depots CAN, USA & EU
Most orders ship less than 48 hours MON-FRI
Free shipping orders
over $89 CAN & USA
Average delivery times 4-7 days
Discounts for newsletter subscription and more.
Manufacturer’s warranty included
Flock support with decades of experience
Related Products & Accessories
What Makes the New Proxy Different
Upgraded 3D Chamber Technology
The new taller 3D Chamber design reduces splash-out while preserving more terpenes and cannabinoids for fuller flavor extraction. Heat traces embedded in ceramic walls vaporize concentrate from the sides, not the bottom, preventing degradation and ensuring optimal effects with every session.
Pro-Level App Control
Full Puffco Connect App integration provides complete control over temperature, session time, mood lighting, and vapor density with your Puffco New Proxy. Create custom profiles, track usage, and fine-tune every aspect of your experience through smartphone connectivity.
Enhanced Battery Performance
Optimized firmware and improved power management deliver up to 15 heat cycles per charge. Fast USB-C charging reaches full capacity in approximately 90 minutes, with pass-through charging capability for uninterrupted sessions.
Universal Proxy Collection Compatibility
The New Proxy works with all existing Proxy glass pieces, accessories, and attachments. Whether you own the Wizard, Bub, or any other Proxy piece, your entire collection remains compatible with the upgraded base.
One Proxy, Many Paths
Start with the Proxy Kit and expand with pieces from the Proxy Collection – the Proxy is designed to grow with you.
Heat-Up Time 25-Second Heat Settings 4 Pre-Programmed + Custom Connection USB-C Auto-Sleep Function Included 3D Chamber Included Fast Charge Time 2 Hour Ceramic Bowl Sealed Average Battery Life up to 15-Heat Cycle What's the main difference between New Proxy and original Proxy?
The New Proxy features an upgraded 3D Chamber that’s taller to reduce splash-out, full app integration, improved battery life, and enhanced temperature control options.
Will my existing Proxy glass pieces work with the New Proxy?
Yes, the New Proxy maintains complete compatibility with all existing Proxy Collection pieces and accessories.
Is the New Proxy worth upgrading from the original?
If you experienced splash-out issues, want app control, or desire better battery performance, the upgrade provides significant improvements.
2-Year Warranty
PuffCo believes in what they build.
Puffco New Proxy How-To Video
Performance Analysis
Real-World Usage Experience
The New Proxy delivers noticeably improved vapor quality compared to the original model. The taller chamber design effectively eliminates splash-out issues while the enhanced app control allows for precise temperature customization that wasn’t possible with the original’s preset limitations.
Vapor Quality and Flavor Preservation
The upgraded 3D Chamber technology preserves terpenes more effectively than the original design. Users report richer flavor profiles and more efficient extraction, especially at lower temperatures where the difference in terpene preservation becomes most apparent.
Battery and Charging Improvements
The optimized power management provides consistent performance throughout the battery cycle. Fast charging means less downtime, and the improved efficiency ensures the final heat cycles perform as well as the first.
Step-by-Step Instructions
Initial Setup and Charging
- Charge Before First Use: Connect the USB-C cable and charge the device completely
- Check Battery Level: Triple-click to check charge level
- Green: Full charge
- Red: Low battery (time to recharge)
- Power Control: Hold the button down to power on/off
Loading Your Concentrate
- Compatible Materials: All forms of concentrate work with Puffco devices
- Loading: Drop the concentrate into the upgraded 3D chamber
- Secure Cap: Close the joystick cap fully
Temperature Settings and Operation
- Temperature Selection: Single click to toggle through four settings:
- Blue: Light, flavorful experience
- Green: Well-balanced performance
- Red: Hotter setting for bigger dabs
- White: Hottest setting for the biggest dabs and maximum vapor production
- App Customization: The Puffco Connect app lets you fully customize temperature, duration, and every aspect of your experience
- Start Heating: Double-click to begin heat cycle
- Listen for a quick double buzz confirming it’s working
- Light will pulse during heating
- Another double buzz signals when ready
Proper Usage Technique
- Inhalation: Inhale gently – “sip it, don’t rip it”
- Joystick Movement: Move the joystick slowly in circular motions for the best performance
- Device Position: Always hold straight up and down, never at an angle
- Session Extension: Double-click anytime during heating to extend your session
- Auto-Shutoff: Device stops heating after a set period (adjustable in app)
Cleaning and Maintenance
After Every Use:
- Clean the bowl with a cotton swab
- Regular cleaning keeps the device performing at its best
Connection Issues:
- Clean connection pins between base and chamber with a cotton swab dipped in 90%+ isopropyl alcohol
- Allow to dry completely before reassembly
- Check the manual for the full list of error codes
- Contact support if issues persist
New Proxy Improvements
The upgraded 3D Chamber in the New Proxy eliminates the splash-out issues from the original model while providing enhanced vapor quality and easier maintenance.
Feed on Piper’s Seeds
When you sign up to be part of Piper’s seed bag you get:
- a 10% discount code to be used on any purchase
- Piper’s “Seed Bag” Newsletter, that is sent out twice a month
- Any special promotions that members would benefit from.